Welcome to the PJ VN Tutoring Ltd Shop

Online Events T&Cs and Disclaimer

Introduction 

In this document you will find the terms for P&J VN Tutoring. 

 P&J VN Tutoring are referred to by name, ‘us’ or ‘we’ as the context dictates. ‘Polly Keene’ and ‘Jacqui Duffield’ both work under the title of P&J VN Tutoring’.  

Students are referred to as ‘apprentice’, ‘student’, ‘students’ or ‘you’.  

Once you have signed the terms you will be supplied with support by P&J VN Tutoring for the services identified by you (the student) below.  

Any service you select will be referred to accordingly, ‘fees’ shall mean any fees charged by Polly Keene or Jacqui Duffield for the provision of Services to the student. 

Charges apply for services provided and will be invoiced individually. Please read the following document carefully.  

 

 

By signing this document, you are agreeing to the following statements:  

Applicable to Student Veterinary Nurses: 

 

Applicable to all: 

 

Invoicing 

Payment: Cost per person (please check the individual event) - payable to PayPal Paypal.Me/pjvntutoring 

Email address [email protected] Please select pay friends and family​* 

Fees are due 7 days before the start of services provided. Failure to settle fees before the service provided will lead to immediate cancellation of the services offered. 

 

 

Confidentiality 

Each party to this agreement, including P&J VN Tutoring, Polly Keene and Jacqui Duffield and the Student, undertakes that is shall not at any time disclose to any person, persons, or organisation any confidential information concerning the business, affairs, students, practices, clients, suppliers of any other party, except as permitted by:  

 

 

 

Use of Personal Information 

P&J VN Tutoring may use your email address to contact you regarding future events. If you would not like to be included in these emails, please notify us on [email protected] 

 

Resources 

You will be provided with a copy of the session notes as well as a CPD certificate - the session will not be recorded due to data protection 

 

Disclaimer 

RVNs & SVNs are reminded of the RVCS Code of Conduct and should always consult a veterinary surgeon before taking any action or giving any medication.  

P&J VN Tutoring, Polly Keene and Jacqui Duffield do not accept any liability or responsibility for any damage caused through the use of their services. 

P&J VN Tutoring, Polly Keene and Jacqui Duffield aim to provide guidance to support student veterinary nurses. They do not claim that their support and/or services are specific to particular OSCE skills or training or delivery standards. 

P&J VN Tutoring, Polly Keene and Jacqui Duffield do/does not replace the examining body supporting guidance. P&J Tutoring, Polly Keene and Jacqui Duffield do/does not replace the training provider supporting guidance.  

Services provided by P&J VN Tutoring does not replace veterinarian or physiotherapist advice, nor does it replace veterinary care. Information is based upon UK veterinary guidelines, if studying outside the UK you must follow your local/ nation veterinary guidelines and law. 

 

Cancellation Policy 

Slots are non-refundable unless for exceptional circumstances. We require a minimum of 10 attendees to run the session, should the session not run you will be offered a full refund or the opportunity to join the next available session. 

 

If you are running late, please notify us by email, with a rough estimation of when you might be available. PJ VN Tutoring are aware of the exceptional circumstances that might occur leading to late arrival. Please notify us as soon as feasibly possible. PJ VN Tutoring will attempt to honour the slot and may offer you a position on the next course date on the first occasion, however if this is not feasible refunds will be considered on a case-by-case basis. 

 

Repeat late arrivals, no notification or a no show beyond 15 minutes of the scheduled starting time, will result in a termination of the session and forfeit of fees.  

 

Cancellation with 48 – 72 hours' notice will be considered on a 1:1 basis. PJ VN Tutoring reserve the right to not refund the fees for cancelled slots to recuperate the costs incurred due to that slot not being utilised by another student.  

 

P&J VN Tutoring reserve the right the reschedule or cancel a session at their discretion, subject to exception circumstances.